How to grow a plumbing business?


How to grow a plumbing business? For the most part, plumbers do not want to spend the rest of their careers working for others. It’s a natural transition to become a business owner after a few years of expertise. However, how can you expand a plumbing firm once you’ve gotten off the ground?

How to grow a plumbing business?

Having your own plumbing business allows you the flexibility to make your own decisions, as well as the added bonus of a cash incentive. If you don’t have the drive to keep things moving, your firm could stagnate.

How to grow a plumbing business?

1. Start with your website

Without a website and digital marketing to market your plumbing services, your company is missing out on significant revenue streams. Even if you’ve never worked with computers, we’re here to help.

How good your business is doesn’t matter; an unprofessional website will undermine it. The content on a website will lose 38% of its visitors if the design isn’t attractive to the eye. Modern web design doesn’t have to cost a lot of money, but it should adhere to a few basic principles:

  • Don’t cram too much information into it.
  • Improve your website’s search engine rankings with SEO (Search Engine Optimization).
  • Make it simple for customers to take action by including prominent call-to-action buttons. 

2. Make the most of free resources 

Digital marketing doesn’t have to cost a fortune to be effective. Raising awareness does not always have to cost money. Keep your consumers up to speed with email offers and newsletters by signing up for the free basic plan on MailChimp. A Google My Business account is also recommended so that your business may be readily identified on Google Maps and in search results.

3. Register with an online directory 

As with the Yellow Pages of yesteryear, internet directories are a great way to find local businesses. They’re a quick and low-cost way to get your message out to a specific group of people.

If you’re a plumber in the UK, Australia, or New Zealand, you’ll be able to find an internet directory for your business.

4. Prioritise good photography 

When it comes to hiring a professional, you don’t have to worry about it anymore. It’s good to take a few well-thought-out photos on your smartphone. Ensure that your images are sharp, of the excellent resolution, and showcase the best of what your company has to offer.

5. Request more reviews 

In the old days, a company evaluation resembled a conversation between two neighbors. In today’s digital age, reviews can be seen by anybody with an internet connection. And they’re really important, as well. Nearly three-quarters of individuals feel that positive evaluations increase their confidence in businesses.

6. Harness social media 

You should get on board with the trend of utilizing social media to market your plumbing business, as more and more of your competitors are doing the same thing. The following are some nice locations to begin:


This platform allows you to promote your company while also providing a channel via which potential employees can inquire about employment opportunities with you. In other words, it slays two birds with one stone. Maintain a current and up-to-date version of your profile, as this may be the first place where a prospective employee reads about your company.


Facebook is the social platform with the biggest reach for marketing your commercial enterprise because it has more than two billion users all over the world. Educate yourself on how to use Facebook for your commercial enterprise.


In the world we live in today, where there is an abundance of content, video is king, and YouTube is rapidly becoming an essential marketing tool for most organizations. Have trouble figuring out how to utilize this platform? We have some suggestions for getting started with a channel on YouTube.


Instagram is a tool that can be helpful for people who have grown up with smartphones. This is how they learn about new trip locations, restaurants, and even who the best plumber in their area is to employ.

7. Don’t forget about offline marketing 

While it is true that digital marketing is the way of the future, this does not imply that traditional marketing strategies should be forgotten. Everyone, regardless of age, will eventually need the services of a plumber because the trades don’t discriminate. Your marketing efforts should be directed in all directions.

Put your brand on everything 

Whether it’s your company vehicles, uniforms, or even your tools, adorning everything with your logo and the information of your business is an easy way to get recognized. On top of that, it will help your employees maintain a professional appearance while they are working.

Print isn’t dead

When you’re working to expand your company, it’s important that your marketing materials get into the hands of everyone, including people who read the newspaper. Getting the word out about your company, particularly to older generations of consumers, can be accomplished with the use of a straightforward leaflet or an advertisement in a local newspaper.

Print business cards 

Before the advent of the internet, the only method to swiftly get your contact information into the hands of potential consumers was to offer them a business card. They may be relics of the past in certain sectors, but there is still a lot of room for expansion in the plumbing business. Your marketing efforts will be comprehensive if you also have business cards available for customers who are not active on social media.

Get networking 

Local companies will have a difficult time outgrowing the power of networking and recommendations from satisfied customers and clients no matter how widespread digital marketing becomes. Remember this the next time you go to a barbecue, a neighborhood function, or your kid’s school performance. Making relationships is what will get you a foot in the door with a lot of business, so keep this in mind. Ensure that everyone around you is aware that you work as a plumber.

8. Pause, reflect and change 

The work ethic of those in the trades is legendary, but it’s crucial to remember to look at the big picture every once in a while. It is far too simple to let oneself get caught up in the fight of the day. It is important to make the most of whatever chances you have to enhance the way things are currently being done.

Check your numbers

It’s possible to derive a great deal of satisfaction from owning a plumbing company, but if you’re operating at a loss, you can find yourself experiencing more anxiety than pleasure. Calculate your expenses and keep close track of your money to ensure that your company is running as efficiently as possible.

Welcome staff feedback

Your ability to successfully run your company would suffer significantly in the absence of your team. When was the last time you checked in with them to see how they were doing and how they were doing? It is a wonderful approach to make people feel empowered and valued, increase productivity and job motivation, and maintain your firm’s profitability to hold meetings on a regular basis in order to obtain feedback.

Take a break 

There are thousands of owners of trade businesses who refuse to take vacations out of worry that their companies may fail in their absence. On the other hand, the converse is true; taking a break from your plumbing business can really be extremely advantageous to its expansion.

Invest in yourself and your staff

Increasing your level of expertise is an investment in your company. Think about participating in a workshop on customer service, taking a more advanced plumbing course, getting product-specific training, or earning a certificate to extend your expertise.

How to grow a plumbing business?

Improving your skill sets can provide a significant benefit to your company, and it doesn’t even have to be expensive to do so.

Expand to new markets

If everything in the company has been going smoothly for a while, there will come a time when you will need to diversify into related fields in order to continue expanding. Make use of a few of your marketing strategies, both online and offline, to get the word out about your company in another part of the city. You might also consider introducing new items or services and beginning to promote those, in addition to the existing ones.

Sharpen up your systems 

If you do not have effective mechanisms in place, there is no chance that your company will see expansion. If you are still logging jobs, timesheets, and invoices using the old-fashioned method (pen and paper, we’re looking at you), you need to optimize your business in order to operate more quickly and intelligently, which will result in growth for your company.

9. Adapt your strategy and watch your plumbing business grow 

Getting beyond the starting gate appears to be the most difficult step when you are first establishing your business. Once you have started your firm, though, you will quickly realize that the hard job has just begun.

Your plumbing business will expand if you put in some hard work, put some preparation, and remain determined. If you bring both your online and offline marketing strategies up to date, you will be pleasantly pleased by the degree to which they contribute to the success of your company.


How to grow a plumbing business? A plumbing business is a long-term investment, but it’s worth it in the long run. In a thriving industry, being your own boss and making your own decisions may be a rewarding experience. Despite the fact that we haven’t covered everything you’ll need to know to start a plumbing business in this article, we think it’s a good place to start.

And, of course, learning doesn’t end once your business is up and going. Continuing education is an essential aspect of any plumber’s professional development. We’ve compiled a list of the top five informational resources for plumbing contractors so that you can stay up to date on the latest industry news and essential certifications.

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